Shipping Policy

Where We Deliver and What Shipping Costs

As a practical matter, delivery is limited to addresses in the United States. Every U.S. order receives standard shipping at no charge.

Handling and Carrier Timeframes

For customer reference, the merchant's normal order-processing window is 1-2 business days, not counting weekends or U.S. public holidays. After dispatch, carrier transit is estimated at 4-6 business days.

Under this policy, these timeframes are estimates rather than guarantees. Severe weather, carrier interruptions, peak-volume periods, or an address problem can delay arrival.

Shipment Tracking

For clarity, tracking information is issued after dispatch using the buyer's contact details entered at checkout. A carrier may need a short period before the first scan becomes visible.

Corrections, Cancellation, and Delivery Assistance

As a practical matter, check the delivery address carefully at checkout. Contact support immediately about a correction or cancellation; either request is available only before shipment and may no longer be possible after fulfillment begins.

For customer reference, if tracking reports a delivery exception, or the parcel arrives damaged or incomplete, notify us so the matter can be investigated with the carrier and resolved appropriately.

Under this policy, sales tax is charged whenever applicable law requires it.

For clarity, support is available at Support@outdoorseats.shop or (920) 374-1426, Monday through Friday from 9:00 AM to 5:00 PM (America/Los_Angeles).

Merchant Information

Brand/Store name: gcioutdoor
Contact email: Support@outdoorseats.shop
Phone: (920) 374-1426
Physical and return address: 1015 McDonald St, Green Bay, Wisconsin, 54303, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).